The San Diego Access and Crisis Line (ACL) is a 988 Suicide and Crisis Line Partner

Launched on July 16, 2022, 988 is the new national phone number for connecting people to the 988 Suicide and Crisis Lifeline, which is a national network of local crisis centers that provides free and confidential emotional support to people in a suicidal, mental health and/or substance use crisis, 24 hours a day, 7 days a week in the United States. 988 is accessible via telephone, chat, or text.

During the initial rollout, telephone calls made to 988 will be connected to a crisis call center based on the area code associated with the phone number from which the call is made.

• Calls made from a San Diego County area code (e.g., 619, 858, 760, or 442) will be routed directly to the ACL.
• Calls made from other area codes will be routed to the local crisis call center based on the caller’s area code. Call center staff will work to deescalate the situation and reroute the caller to the crisis call center closest to their current location for local services if needed.

San Diego County residents and visitors are encouraged to reach out directly to the ACL at 1-888-724-7240, the region’s existing crisis line.