We sum up what we do with three words: Educate, Coach, Connect.

Educate.

Through group education session(s), a Financial Wellbeing Coach teaches you the information you need to know to be a first-time home buyer.

Coach.

In a series of individual coaching sessions, a HUD-certified, Financial Wellbeing Coach will give you opportunities to practice what you learned in the group education session(s). Your coach will teach you what the loan process includes, guide you through steps of your purchase process and then continue to support you as you complete the process on your own.

In addition to individual coaching sessions, we offer small group coaching sessions for people who want additional practice or to go deeper into a specific topic. These sessions are about skill building on topics covered in group education and will provide you with additional opportunities to gain knowledge on a topic.

Connect.

As you work with your Financial Wellbeing Coach, there will be times you will need or want more or different resources, information, introduction to a bank or any number of connections to help outside of Operation HOPE. Your coach will connect you to what you need as a part of their relationship with you.